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Privacy Policy

Effective Date: March 2026

 

The Outside Inn (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at www.outside-inn.org.

1. Information We Collect

a. Contact Form

When you reach out to us through our website contact form, we collect:

  • First and last name

  • Email address

  • Phone number

  • Subject and message content

This information is used solely to respond to your inquiry or connect you with volunteer and employment opportunities.

b. Donation Information

Donations are processed through Stripe, a third-party payment processor. When you donate, Stripe collects your payment details directly. The Outside Inn does not store your credit card or payment information on our servers. Please review Stripe’s Privacy Policy at stripe.com/privacy for more information on how they handle your data.

c. Analytics & Site Usage Data

Our website may collect anonymized data about how visitors interact with the site through Wix Analytics and/or Google Analytics. This may include:

  • Pages visited and time spent on site

  • Browser type and device information

  • General geographic location (city/region level)

  • Referring website or search terms

This data is aggregated and non-identifiable. It helps us understand how people find and use our site so we can improve it.

 

2. Cookies

Our website uses cookies — small text files stored on your device — to support site functionality and analytics. By continuing to use our site, you consent to the use of cookies. You may disable cookies through your browser settings, though some site features may not function properly as a result.

 

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries submitted through our contact form

  • Process and acknowledge donations

  • Improve our website and user experience

  • Communicate with prospective volunteers, caregivers, and partners

We do not sell, rent, or share your personal information with third parties for marketing purposes.

 

4. Third-Party Services

We use the following third-party platforms that may have access to certain data:

  • Stripe — payment processing (stripe.com/privacy)

  • Wix — website hosting and analytics (wix.com/about/privacy)

  • Google Analytics — site usage analytics (policies.google.com/privacy)

Each of these services operates under their own privacy policies and data practices, which we encourage you to review.

 

5. Data Retention

We retain contact form submissions for as long as necessary to respond to your inquiry or fulfill the purpose for which it was submitted. Donation records are retained as required for nonprofit accounting and compliance purposes.

 

6. Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction or deletion of your information

  • Opt out of any future communications from us

To make any of these requests, please contact us at hello@outside-inn.org.

 

7. Children’s Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from minors.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically.

 

9. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out:

The Outside Inn

Email: hello@outside-inn.org

Website: www.outside-inn.org

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